Meet Aileen McNamara, an always-improving, ever-adventurous client engagement expert.
The Client Engagement Team is like “the front door of the group,” Aileen says, “When someone knocks, we answer it right away. We meet them live, on any channel, and find out what problem they’re trying to solve.” Her favorite part of the job is realizing that she has the perfect agent for a client, “and when that baton gets passed, we make sure they have a solid connection” Aileen says. "We ensure that our clients have a seamless experience from contact to contract. And the relationship doesn't end there. We bring 100% every day to ensure that our valued Past Clients become clients for life."
Aileen came to The Bob and Ronna Group in 2020 and while she’s used to working from home, she really enjoys being with the team. “They’ve made a really great office environment here,” she says, “Bob and Ronna are here every day in the trenches; they make it a great place to be.” There are no big egos here, Aileen says, just great vibes and smart, funny people.
One of five sisters, Aileen grew up in a big family. Now, she has one of her own. Aileen and her husband Dan have four awesome kids in their teens and twenties. Aileen’s been skydiving, she’s competed in triathlons, and her career & wanderlust have taken her literally around the globe.
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